Customer Service: +44 20 36953406 (United Kingdom) +31 72 8435550 (Netherlands) +32 38 0842225 (Belgium)



Shop photo


Convenience of online shopping

The webshop of Stravers Luxury Shoes has been online since 2001. The shoeshop in the centre of Amsterdam opened her doors in 1960. Stravers brings an unique collection luxury shoes in small and large sizes women's shoes and men's shoes. Amaze yourself by the ever-changing own design collections. Make a choice from the menu and you see immediately what is in stock in your size.



Shipping costs (EXPRESS delivery)

Shipping costs are per order, regardless the number of shoes you order. So the shipping costs for 3 pairs are the same as for 1 pair of shoes. We are not responsible for customs clearance in your country


Region / Country Pound (UK) Euro Dollar (USA) Estimated delivery time
Netherlands £ 6,90 € 7,95 $ 8,75 1 working day
Belgium £ 10,00 € 11,95 $ 12,00 1 working day
Europe (without Netherlands and Belgium) £ 16,50 € 19,00 $ 18,90 2 working days
UK £ 24,00 € 27,00 $ 30,00 1 or 2 working days
USA £ 33,00 € 39,00 $ 41,00 2 or 3 working days
Australia £ 33,00 € 39,00 $ 41,00 3 or 4 working days
Other countries £ 33,00 € 39,00 $ 41,00 Between 1 and 5 working days

You can also order online and pick up the shoes in Amsterdam without extra costs. In that case you'll have to pick up the shoes between 8 days (in case you want the possibility to change them)

Shipping costs (Normal delivery)

Shipping costs are per order, regardless the number of shoes you order. So the shipping costs for 3 pairs are the same as for 1 pair of shoes. We are not responsible for customs clearance in your country

Region / Country Pound (UK) Euro Dollar (USA) Estimated delivery time
Netherlands £ 5,00 € 6,95 $ 6,00 1 working day
Belgium £ 8,00 € 11,95 $ 11,00 2 working days
Europe (without Netherlands and Belgium) £ 15,00 € 16,00 $ 19,00 5 working days
UK £ 17,00 € 21,50 $ 22,00 5 working days
USA £ 23,00 € 28,00 $ 28,00 10 working days
Australia £ 31,00 € 35,50 $ 39,00 10 working days
Other countries £ 23,00 € 27,00 $ 28,00 10 working days


Sizes



Sizes

Return or change shoes

Are the shoes not to your satisfaction? You can exchange them or return them within 14 days after receiving the shoes.

Change for other shoes

In case you want to change we will send you the new pair without shipping cost. If you’d like us to send the exchanged pair with DHL Express additional costs are applicable.

You have to send the shoes with (a copy of) the receipt back within 14 days after receiving the shoes in the same condition as we sent them to you. Send them in the shoebox and wrap the shoebox similar to how you received them (like you see on the image above). After receiving the shoes at Stravers, we check te condition. If OK we will send you the new shoes. Please leave a note inside with your wishes for other shoes. The difference in price for the shoes will be refunded or charged extra.

Return the shoes

In case you want to return the shoes we will refund the purchase price and shipping costs you have paid us. You have to send the shoes with (a copy of) the receipt within 14 days after you receive the shoes. And they have to be in the same condition as we sent them. Send them in the shoebox and wrap the shoebox similar to how you received them (like you see on the image above). We will pay within 14 days after we receive the shoes.

TIP: If you paid with Paypal, Paypal offers a (partial) refund of return shipping costs for customers from the United States. See here https://www.paypal.com/us/webapps/mpp/returns

Note: This is offered by Paypal, NOT Stravers Shoes.

ATTENTION!: please don’t directly put any tape on the shoebox since this will damage it and forces us to replace it, in that case you will be charged €10 for waste and administration costs.



Payment options

You can pay with the following options:

  • * Credit Card (Visa or Mastercard)
  • * Paypal
  • * Bank transfer (please contact us for this option)
  • * Cash
Payment options