Customer Service: +44 20 36953406 (United Kingdom) +31 72 8435550 (Netherlands) +32 38 0842225 (Belgium)

Convenience of online shopping

In 1960, Stravers Luxe Schoenen opened its shop in the heart of Amsterdam. Since 2001, we have gone online with the webshop. Stravers has a unique collection of luxury shoes in small and large sizes for men and women. Amaze yourself with the ever-changing range of self-designed collections. Make a choice in the menu and immediately see what is in stock in your size.



Shipping costs (EXPRESS delivery)

Shipping costs are per pair of shoes. So for 2 pairs of shoes, the amount below will be charged times 2. We are not responsible for customs clearance in your country



You can also order online and pick up the shoes in Heiloo (the Netherlands) without extra costs. In that case you'll have to pick up the shoes between 8 days (in case you want the possibility to change them)

Shipping costs (Normal delivery)

Shipping costs are per order, regardless the number of shoes you order. So the shipping costs for 3 pairs are the same as for 1 pair of shoes. We are not responsible for customs clearance in your country






Sizes

Return or change shoes

Are the shoes not to your satisfaction? You can exchange them or return them within 14 days after receiving the shoes.

Exchange for other shoes

In case you wish to exchange, we will send the new shoes without shipping costs.

The shoes must be returned within 14 days of receipt in the same condition in which we sent them. Send the shoes in the shoe box together with (a copy of) the receipt and pack the box in a similar way as you received them (see example in the image above). Upon receipt of the shoes by us, we will check the condition. If everything is OK we will send you the new shoes. Please leave a note in the box with your requirements so that when we receive them we know immediately what we can do and the request will be processed as soon as possible. The price difference will be refunded or charged extra.

Return the shoes

In case you want to return the shoes we will refund the purchase price and any shipping costs - which you have paid to us. The shoes must be returned within 14 days of receipt in the same condition in which we sent them. Please send the shoes in the shoe box with (a copy of) the receipt and pack the box in a similar way as we sent it (see example in the image above). We will refund within 14 days of receiving the shoes.

Please note: do not stick tape on the shoe box otherwise it will be damaged when removed and we will be forced to replace it, for which we will charge €10 due to wastage and administration costs.



Payment options

You can pay with the following options:

  • * Credit Card (Visa or Mastercard)
  • * Paypal
  • * Cash
Payment options